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Segue Java Support Options

Segue2LL Enterprise Support plans are designed to help businesses:

  • Sustain predictable performance

  • Maintain production consistency

  • Resolving issues  

Enjoy the benefits of consistent performance and ensure that bug fixes, security updates, and critical issue resolution services are available.

​Segue Java Support plans are extremely cost-effective with both standard 8x5 and premium 24/7 support options available.

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​Our support engineers have extensive Java experience and deep knowledge of the JDK, JVM, memory management, performance optimization, and usage of industry-standard application monitoring and management tools.

 You will be working only with experienced, knowledgeable support engineers that know Java inside and out and are dedicated to the success of your deployment and your business.

Low-Latency Consulting

 J-Class configures systems for performance. We give system admins the backup they  need to debug your most complex issues through our process for providing low, medium, and high criticality remedies with both long and/or short term fixes quickly.

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Support options:

  • Installation and setup consulting

  • Low Latency setup Consulting

  • Large Heap setup Consulting

  • GC log analysis

  • Low-Latency Expert Overview

  • Large Heap Expert Overview

  • Developer Analysis

Software Stack Update Support

  • As new security patches are released, we keep all your builds up to date, tested, and stable

Issue Management

  • Keep track of issues

  • Report issues status

Custom JVM Modifications

  • Custom fixes and enhancements

  • Certify and pre-certify JVM builds

  • Insure you have the latest, most competitive JVM available

Technical Account Manager

Call us for Technical Account Manager Options 

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